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parents
By Michael

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Hi. In my experience I have come into contact with two general types of parents. Those who know that their child has emotional/psych issues and want to work with us and other team members on a solution and/or treatment
and the parent(s) who think that everyone else has the problems. It's hard not to become defensive with these parents. I've been there! What has worked for me was just listening to them-in a sence supporting them and reflecting back onto them what I am hearing. In a strange way this has enabled the parent to "vent" and also (more importantly) be heard. I don't always agree with these
folks, but I listen and I find that it helps. This does not mean that I put up with verbal abuse however, if that happens, I inform the parent that I cannot continue the conversation and exit. I seek support from the administration and so far I have the "ok" to apporach it this way. You are right, none of us went into this profession to deal with hostile parents (just the studetns right??). Hang in there and do what you can to get support from your family, friends, or other staff.

Mike

 


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